FREQUENTLY ASKED QUESTIONS


 

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FAQs -PDs for Supervisors, Assoc Department Heads & UNIT/Department Heads

1.  Why am I unable to find an employee’s position description?

There are two possibilities:

  • You may not have your name entered in the employee’s position description. The unit contact can use the “Add/Change User Access to Position Description” function to enter the appropriate name in the employee’s position description. 
  • You need to change your user type.  If logged in as “employee”, only your own position description will be viewable.  Under “Admin” on the sidebar menu, select “Change User Type” and select another user type.

2.  I received an email saying I had an action pending my review.  Where do I find it?

  • Login to GreatJobs at http://greatjobs.tamu.edu/hr.
  • At the top of the screen under your name, you’ll see a phrase that says “Your Current Group is:”  Ensure that your “user type” is appropriate for the action you’re attempting to accomplish.  If it is not, Under “Admin” on the sidebar menu, select “Change User Type” and select the appropriate user type.    

3.  I have an item under “pending actions” but when I view the action, my only choices are to cancel or continue.

Be sure your user type is appropriate for the action you’re trying to accomplish. Under “Admin” on the sidebar menu, select “Change User Type” and select an appropriate user type.  System-generated emails will tell you what user type you need to be logged in as in order to accomplish a particular action. 

4. How do I certify my employee’s position description?

  • Log into GreatJobs at: http://greatjobs.tamu.edu/hr
  • Change user type to “Supervisor” (if needed).
  • Under Position Description select “Begin a New Action”.
  • Under Supervisor Certify Employee’s PD select “Start Action”.
  • Search for the correct PD to certify.
  • Review the PD and discuss with Employee.
  • Select “Start Action”.  Continue thru tabs.
  • Select “Supervisor Certify Employee’s PD” and “Confirm”.

5.  How can I spell check in GreatJobs?
GreatJobs does not have a built-in spell check, but there are several online tools to help you with this. Following is information provided by the vendor  about Spell Check functionality and what works in popular browsers:

BUILT-INS

Internet Explorer (any version)
At this time, Internet Explorer has no spell check feature built in, but is compatible with add-on tools such as those listed below.

Mozilla Firefox (version 2.0)
Firefox 2 has built-in spell checking that will underline your misspelled words in red. Right-clicking on them will give you a pop-up menu to select the correctly spelled word or add the current word into your personal dictionary. You can download a free copy of Firefox at http://www.mozilla.com/en-US/firefox/ .

Mozilla Firefox (versions older than 2.0)
Older versions of Firefox do not have a spell-check feature, but there are compatible add-on tools, such as those listed below.

ADD-ONS

Google Toolbar
Google Toolbar's new SpellCheck button finds any spelling mistakes whenever you type into a web form. The AutoFix option even corrects all of your text with a single click. This toolbar is currently available in different versions for both Internet Explorer and Mozilla Firefox.
http://toolbar.google.com/

ieSpell
ieSpell is a free Internet Explorer browser extension that spell checks text input boxes on a webpage.
http://www.iespell.com/

Spellbound
This add-on tool works well with older versions of Mozilla Firefox, but please review the notes on http://www.4serendipity.com/journal/archives/000140.html for information about which release of the tool is compatible with your specific version of Firefox. You will also find links on this page for easy access to downloading both Spellbound and Firefox.